Delivering Happiness, by Tony Hsieh
Made to Stick, by Chip Heath and Dan Heath
Made to Stick, by Chip Heath and Dan Heath
Over the years, this book has served as my touchpoint for our company culture. Are we doing everything we possibly can to ensure that the client is happy? Can we do something better? Is our team growing on a professional and personal level, finding purpose and fulfillment? I believe that these are the foundations of our company.
Made to Stick, by Chip Heath and Dan Heath
Made to Stick, by Chip Heath and Dan Heath
Made to Stick, by Chip Heath and Dan Heath
This remains essentially my marketing bible. Our goal is always to help make an author’s ideas stick and this book has become our common language (and homework!) with those authors. Every day we see successful books stick and make an impact and this one absolutely has impacted me.
Ask For More, by Alexandra Carter
Ask For More, by Alexandra Carter
Ask For More, by Alexandra Carter
This was absolutely the right book at the right time for me professionally to read. She has 10 open-ended questions that help steer negotiation that I'm already using with clients to better understand their goals and concerns so I can support and address them. Read this book to have more confidence in how to better pitch, sell, and close big deals.
Everybody Writes, by Ann Handley
Ask For More, by Alexandra Carter
Ask For More, by Alexandra Carter
Most people think that writing is only something that authors or copywriters do these days, but that’s long been no longer the case. Everybody writes every day all day, from crafting emails to posting captions on social. Ann has written the definitive book for how to communicate clearly and effectively, no matter the medium.
Integrity, by Dr. Henry Cloud
Connect First, by Melanie Katzman
Connect First, by Melanie Katzman
He uses several character traits to expound upon the idea of personal integrity. I feel like "integrity" describes our team so well, as we all try our best to operate by the code of "doing right and doing good" in everything
at work and home.
Connect First, by Melanie Katzman
Connect First, by Melanie Katzman
Connect First, by Melanie Katzman
The theme of humanizing the workplace and really engaging with people on a personal level displays the heart behind our interactions with our clients. The relationships we build is what drives us to constantly go above and beyond to serve others.
The Four Agreements, by Don Miguel Ruiz
A Short History of Nearly Everything, by Bill Bryson
A Short History of Nearly Everything, by Bill Bryson
Business practices, or decisions tend to slide away from truth in order to obtain or move in a direction that suits only the person seeking 'it', if they aren't honest. This affects everything about culture in general, but more so in business. Now I see and feel the difference in how my communication with others turns into an honest, humble and long lasting relationship.
A Short History of Nearly Everything, by Bill Bryson
A Short History of Nearly Everything, by Bill Bryson
A Short History of Nearly Everything, by Bill Bryson
Enlightening and inspiring, Bill Bryson tells the story of his quest to learn about mankind's scientific discoveries. What do we know about our world, and how did we come to know it? Entertaining, and often funny, it is a wonderful creative tool used to broaden perspectives and remain curious.